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fragment retention film

Veterans Administration

Dept. of Veteran's Affairs
Headquarters Building
810 Vermont Avenue
Washington, DC 20420

May 2003

Commercial Window Shield was awarded a contract to supply and install fragment retention film to all exterior windows in the department of Veteran's Affairs headquarters buildings in Washington, DC.

This building is located in close proximity to the White House. Immediately after the attack of 911, Veterans Affairs contracted with Commercial Window Shield to install fragment retention film on selected areas of the building ­ primarily facing the White House and Lafayette Park. Funding was then applied for to complete the protection of the remainder of the building.

The VA chose to use an ArmorCoat film with a moderate reflective coating. In addition to the blast protection afforded by this product, this film provided energy savings and comfort to the occupants by reducing the heat load entering the building. The film has modernized the look of this building built in 19--(it is an old building).

The VA chose to have the film attached to the window frames using a four-sided structural silicone attachment method. This increases the blast performance of the film system.

The completion of the work involved installing the film and attachment to approximately 3,978 panes of glass while the building was fully occupied. The work was completed in 24 working days and included some weekend work.

Veterans Administration Contract

Contract for the VA - Wayne,

Your can start work on the windows for the Department of Veterans Affairs. It is agreed that your company will provide fragment retention film on the following:

Option #2 - $585,900 (1,858 windows; 3,946 panes of glass) and
Option #3 - $6,195 (32 windows at the Export Import Bank).
Total $592,095

When your company sends invoices to VA, please ensure that the invoice is addressed to Mr. Bruce D. Gentile. Mr. Gentile will be the Contracting Officer's Technical Representative (COTR), and he will certify that the work has been completed and invoices can be paid. Also, please make sure that "Purchase Order #101-Z30055" is on all invoices.

Everything did meet or exceed our expectation.
I appreciate everone's efforts on this, it went smooth.

- Quote from the VA

Bruce Gentile, Physical Security Office

Download this Case Study as an Acrobat PDF

GSA Contract


"Wayne, Thank you for your email. Based on the information you have provided me below, I will give Steve the appropriate documents he needs from me. We will take care of the change order as quickly as possible, keeping in mind many people are on vacation due to the Christmas holiday. I would also like to thank you and your team for the outstanding work performed. DIA is extremely pleased with how quickly the work was done and with so few disruptions to the employees. You have a very professional and reliable crew. Please pass on my sincere thanks for their outstanding work. Have a Merry Christmas!"

- Susannah T. Finch
P.E.